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Firstly we looked into 50 of the most popular airlines from Flight Airline Business’s World Airline Rankings of 2017. This data originated using 50 out of the top 100 airlines by traffic levels. Five of those airlines were then excluded due to lack of data.
We then took the overall customer rating from airline reviews on airlinequality.com.
This figure is an overall rating out of 10 taking from submitted customer reviews.
It is an average taken from the following factors - food and beverages, inflight entertainment, seat comfort, staff service and value for money.
Checked Baggage Allowance
The checked baggage allowance for each airline was taken using the official airlines’ websites as well as contributed information on weight limits from SeatGuru.
The excess fee for any overweight baggage was taken from the airlines’ website.
Where not applicable, the data was sourced using SeatGuru or SeatMaestro.
You can view the full data & research here.