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Store Services

Here at Ann’s Cottage we like all our customers to feel at ease in our stores.   We always aim to have staff available who are approachable, friendly and knowledgeable.

Whether you need advice on sizing for a particular brand or would like some detailed information on a camera, wetsuit, watch, etc. our staff are there to help you.

Wetsuits and Surf Gear

We have trained staff in most of our stores, who can help you to select the correct wetsuit based on your level of expertise, the features you are looking for and your budget.  The staff will be on hand to check that the Wetsuit fits correctly before you purchase anything and will always give their honest and expert opinion regarding the fitting.

Surf Boards and Body Boards

Whether you are purchasing your first surf board/body board or looking to upgrade, we have staff on hand who can help you decide which board is right for you.

Warranty Queries

If you have purchased something in store which subsequently develops a problem, please come back to us with the item and proof of purchase and we will be able to advise you regarding the warranty provision on the item.

Polzeath Store Only

Trade in Service for Wetsuits

Have your kids grown out of their Wetsuits or you just fancy a new one?  If so, our Polzeath store will be happy to offer you a part exchange against a new wetsuit (terms & conditions apply – see below).

  • The trade in value offered depends on the type, quality and condition of the Wetsuit.
  • Wetsuits can only be traded against a new Wetsuit.
  • Wetsuits cannot be traded against clothing or another second hand wetsuit.

Surfboard & Wetsuit Hire

We offer a surfboard and wetsuit hire service from our beach side store in Polzeath.  Details are shown below but if you have any further queries or to book in advance, please call 01208-863317.